Intranets: Concepts, Cases, and Justification.
Introduction


  1. Goals: Providing the tools in which to view business processes and identify which would be good candidates for an Intranet application that would return a positive rate of return on investment.
  2. Conceptual tools:
    • Examine 3 categories of typical Intranet Applications
    • Interrogate 5 areas of Business and their particular Intranet Applications
    • Examine the ROI of some specific applications
  3. Interrogate 5 IDC Intranet Audit Cases
    • McDonnel Douglas
    • Booz-Allen-Hamilton
    • Genetech
    • Home Box Office
    • US West
  4. A 10 Step Model for Justification of Online Projects.
  5. Examine More ROI Justification Strategies (6)